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Frequently Asked Questions

Find quick answers to common questions about Joobaa!

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Business Listings

Questions about adding and managing business listings

Adding your business is free and easy:

  1. Go to our Add Listing page
  2. Fill in your business details (name, category, address, contact information)
  3. Upload photos of your business (optional but recommended)
  4. Submit the form for review
  5. We'll verify and publish your listing within 24-48 hours
Tip: Complete all fields accurately to increase your listing's visibility.

No, basic listings are completely free! Joobaa! offers:

Free Listings Include:
  • Business profile page
  • Contact information display
  • Category listing
  • Basic search visibility
  • Customer reviews
Premium Options:
  • Featured placement
  • Priority search ranking
  • Enhanced profile with photos
  • Business analytics
  • Promotional tools

Our verification process ensures quality listings:

Listing Type Average Processing Time Verification Required
Free Listings 24-48 hours Yes
Premium Listings 12-24 hours Priority
Urgent Listings 4-6 hours Express

You'll receive an email confirmation once your listing is live.

Yes, you have full control over your business information!

To edit your listing:

  1. Log in to your Joobaa! account
  2. Go to "My Listings" in your dashboard
  3. Click "Edit" next to the business you want to update
  4. Make your changes and save
Note: Major changes (like business name or category) may require re-verification, which typically takes 4-6 hours.

Account & Profile Management

Questions about user accounts, profiles, and settings

Creating an account is simple and takes less than 2 minutes:

Registration Methods:
  • Email Registration: Use your email address
  • Quick Sign-up: When adding a business listing
  • Social Login: Using Google or Facebook
  • Phone Verification: Via SMS for Indian numbers
Account Benefits:
  • Manage multiple business listings
  • Receive customer inquiries
  • Respond to reviews
  • Track listing performance
  • Access premium features

Reset your password in 3 easy steps:

1

Click "Forgot Password" on login page

2

Enter your registered email address

3

Check email and follow reset link

Password reset links are valid for 24 hours. If you don't receive the email within 5 minutes, check your spam folder or contact support.

Search & Browsing

Questions about searching and navigating the directory

You can search for businesses using multiple methods:

Search Methods:
  • Keyword Search: Enter business name or service
  • Category Browse: Browse by business category
  • Location Search: Search by city, area, or PIN code
  • Advanced Filters: Use multiple criteria together
Search Tips:
  • Use specific keywords for better results
  • Try different spellings if needed
  • Use our location-based search with PIN codes
  • Save your favorite searches for quick access

Technical Support

Technical issues and troubleshooting

Try these troubleshooting steps:

Problem Solution
Slow loading Clear browser cache (Ctrl+Shift+Delete)
Images not showing Disable ad-blockers for our site
Forms not submitting Check internet connection and try again
Page errors Refresh page (F5) or try different browser

If problems persist, please contact our technical team with:

  • Browser name and version
  • Screenshot of the error
  • Steps to reproduce the issue

Premium Features

Questions about premium services and enhanced listings

Premium listings offer enhanced visibility and features:

Feature Free Listing Premium Listing
Search Ranking Standard Priority
Photos 5 photos 20+ photos
Contact Display Basic Enhanced with call buttons
Analytics Basic views Detailed analytics dashboard

General Questions

Miscellaneous questions about Joobaa!

You can contact us through multiple channels:

Contact Methods:
  • Email: info@joobaa.com
  • Phone: +91-8489910100
  • Contact Form: On our website
  • Business Hours: Mon-Fri, 9AM-6PM IST

Location & PIN Code Information

Questions about location data and PIN codes

Official Government Source: Our PIN code database is sourced from the Government of India's Open Data Platform (data.gov.in), which aggregates official postal information from India Post.

Data Characteristics:
  • Publicly available government data
  • Regularly updated
  • Coverage across all Indian states
  • Used for location-based services
Important Note:

While we use official government data, occasional discrepancies may occur. For authoritative postal information, please consult India Post directly.

Data Type Source Accuracy Level Update Frequency
PIN Codes Government of India (data.gov.in) High Quarterly updates
Post Office Details India Post via Open Data High Bi-annual updates
Location Mapping Our integration system Moderate Continuous improvement
Disclaimer: We provide location data on a "best-effort" basis using government sources. For critical postal or location requirements, please verify with official authorities.

Didn't find your answer?

Our support team is ready to help you with any questions.

Support Hours

  • Monday - Friday: 9:00 AM - 6:00 PM IST
  • Saturday: 10:00 AM - 4:00 PM IST
  • Sunday: Emergency Support Only
  • 24/7: FAQ & Knowledge Base Available

Contact Methods

Email Support:
info@joobaa.com
Phone Support:
+91-8489910100
Response Time:
Within 24 hours for email
Immediate for phone during business hours